Liverpool fans fume at latest members’ ticket sale – as club announce Anfield Road end talks

21 November 2019

Liverpool announced a fan meeting for the expansion of the Anfield Road end, on the same morning that many experienced difficulty buying tickets.


Frustration with the club’s ticket sale system for members is a common occurrence throughout the season.

The latest wave of Premier League tickets were made available this week, with the initial members’ sale on Tuesday being for the clashes with Man United, Southampton, West Ham, Bournemouth, Crystal Palace, Burnley and Chelsea.

To purchase tickets for those, members required a record of at least 13 home games attended last season to purchase, with this reduced to four for the meetings with United and Chelsea from Wednesday.

On Thursday, all members were able to buy tickets for the fixtures against Sheffield United, Southampton, West Ham, Bournemouth, Palace, Aston Villa and Burnley.

This tiered system has long sparked issues with fans, who are often forced to wait in online queues for hours, on a weekday, with no guarantee of tickets as the club confirm they are sold on a “first come, first served basis.”

And with Liverpool announcing a fan consultation over their plans for the expansion of the Anfield Road end on Thursday morning, complaints on Twitter were prominent:

There is, of course, an argument that expanding Anfield will aid problems with supporters aiming to buy tickets, with the club’s current plan being to increase capacity to over 60,000.

But given many fans’ issue is with new memberships being as valid as long-serving, match-going memberships for certain games—such as Sheffield United and Villa—this may only exacerbate the issue.

Furthermore, it should be noted that regardless of the fairness of the members’ system, the same tickets are then being sold on third-party websites immediately after:

It is a difficult process which the club have seemingly attempted to solve with the Fan Update scheme introduced last month.

Liverpool explained that this aimed to “help supporters who currently have more than one official membership or season ticket to clarify who uses the tickets going forward.”

But the regularity with these complaints highlights a big issue, though addressing this is not the intention of the club’s Anfield Road end consultation, which will be held at The Kop Bar on Nov 29, Dec 2 and Dec 3.

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